Delivery Policy
1. Delivery Areas and Timing:
a. Delivery Zones: We offer delivery within a specified radius from our bakery store location. Please check our website or contact our customer service team to confirm if we deliver to your area.
b. Delivery Hours: Deliveries are scheduled during our operational hours. Orders placed before [insert cutoff time] will generally be delivered on the same day. Orders placed after the cutoff time will be processed on the following business day.
2. Delivery Charges:
a. Local Delivery: We offer free delivery for orders above a certain amount within our designated delivery zone. For orders below this threshold, a nominal delivery fee will apply.
b. Extended Delivery: Deliveries outside our standard zone may incur additional charges. Please contact us for more information.
3. Delivery Process:
a. Confirmation: Upon placing an order, you will receive an email or SMS confirmation with the details of your purchase and estimated delivery time.
b. Delivery Updates: Our delivery team will keep you informed about the status of your order. You will receive notifications regarding the order processing, dispatch, and expected delivery time.
4. Receiving Deliveries:
a. Recipient Availability: Please ensure someone is available at the delivery address during the estimated delivery window. If no one is available, we will attempt to contact you. If we are unable to reach you, the order may be returned to the bakery, and additional delivery charges may apply for re-delivery.
b. Product Inspection: Upon delivery, please inspect your order for accuracy and quality. If there are any concerns or discrepancies, kindly contact us within a reasonable timeframe.
5. Delays or Incidents:
a. Unforeseen Circumstances: While we make every effort to adhere to delivery schedules, unforeseen circumstances (e.g., weather conditions, traffic, etc.) might cause delays. We will do our best to keep you updated in such situations.
b. Communication: In case of any delay or incident affecting the delivery schedule, our team will promptly notify you and work to resolve the issue at the earliest convenience.
6. Order Modifications or Cancellations:
a. Modifications: Any changes or modifications to your order should be communicated to us at least [insert time frame] before the scheduled delivery time. We will do our best to accommodate your requests.
b. Cancellations: Orders canceled within a certain timeframe before the scheduled delivery may be eligible for a refund. Please refer to our cancellation policy or contact us for more details.
7. Contact Information:
For any inquiries, concerns, or further assistance regarding deliveries, please contact our customer service team at on 8899530529 or jambubakers@gmail.com
